FAQs

Accessibility, approachability, and responsive support

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When will my order ship, and how long does delivery take?

We offer standard and express shipping options within the U.S. Orders are processed within 24 to 48 hours. Shipping times vary by location. Once your order ships, you will receive a tracking number via email.

What is your return policy?

We accept returns and exchanges within 14 days of delivery on unworn, unwashed items with original tags.

To start a return or exchange, please contact us at aspireactivewears@gmail.com Customers are responsible for return shipping costs unless the item is defective or incorrect.

Do you offer any discounts or promotions?

First Time customers will receive a 15% discount when subscribe to email newsletters.

I need to cancel my order.

We begin processing orders immediately, so we cannot guarantee changes or cancellations after your order is placed.

Please double-check all details before submitting.

I received the wrong item.

If you receive a damaged or incorrect item, contact us within 5 days of delivery with photos, and we’ll make it right.

If you have any other questions or need further assistance, feel free to reach out to our customer support team. We're here to help!

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